Consumer Protection

Whether our clients are producers, importers, distributors providing products or services to end users, they always count on our experts in consumer protection legislation, able to ensure the legal compliance of the business in this sensitive area with rigorous standards imposed by European Union regulations.

We have extensive experience in representing producers/distributors in all types of consumers’ protection litigation, including negotiation and settlement with  customers, as well as in assisting producers/distributors before the competent consumer protection authorities such as the National Authority for Consumers’ Protection, the County Commissariats for Consumer Protection or the Romanian Automotive Register.

We provide legal advice regarding the compliance of the documentation that has to accompany the products during the sale, warranty and post-warranty periods, during homologation or certification and, if necessary, assist our clients in preparing and conducting recall campaigns.

Last but not least, we assist our clients with our expertise in specialized litigation, when necessary.